Very poor terrible service. Happy to take your money...but not happy to help you meet your goals. Keep reading for the free link to the nutrition plan provided for the challengers I requested a partial refund on the challenge that i prepaid prior to knowing the in's and out's of the challenge requirements. Unfortunately, the challenge did not work for me and i could not commit to the terms and requested a partial refund. not refund provided, a terrible, poorly written response... **My email to BYP** Hi Ben and Rachael, Rach, as discussed last week the challenge is just not working for me and i was hoping we could meet in the middle with a refund. Main reasons its not working for me: - The $300 challenge allowed me access to the classes only. At the time of signing up and paying half of the challenge fee i was not yet aware of the timetable. unfortunately i just cannot make the timetable of classes work for me. they were either too early, our during work hours or too late in the afternoon. Fridays are my easy days however there are only 2 sessions on a friday and no group sessions on the weekends. - To extend on this, i was under the impression from Ben that there was a kids room available from 5:30pm, however Rachael mentioned that there was not, therefore afternoon classes are out for me. this left me with the option for 4:30am classes only to be able to fit it into my schedule, which i can not commit to everyday as some nights i have to work late. -i was also under the impression that i would be receiving 3 one on one sessions as part of the challenge (previous email from Ben) however that is not the case. This would have been perfect for me as i could of booked these sessions in my lunch time or late evenings when hubby is home. There are no group sessions after 6:30pm. - the challenge requirements are oddly invasive, e.g. to be eligible to win the challenge you must post check in's on facebook 3 times per week (I don't want people to know where i am, especially people of facebook) surely there is a better tool to help promote your business. The compulsory requirements on the timetable again were too much to commit too. Again, i was not aware of these requirements before paying the money. If i was aware, i would have said no, sorry, this is not for me. - Accountability coach, reply to messages from your accountability coach weekly. I still haven't received 1 message... - As i did not purchase a $100 tag to access the gym, i am extremely restricted as to what i can achieve. Suggestion: maybe offer it as a borrow service with a $100 holding deposit which can be refunded when the tag is returned upon completion of the challenge if the challenger doesn't decide to stay on board. - the at home workout plan is straight from another companies website; https://www.sixweekchallenge.com.au/ . In no way is the at home work out designed around my needs. If i wanted to do an online challenge, i would of just purchased their $295 program. Surely you both have the skill set to put your own together for BYP and make it feel more legit...I have my own business and i would hate to give my clients work completed by my competitors. some PT's can put together a program for a client after a quick 5 min chat within half an hour. - Nutritional plan, again, i could of just got this off the internet - http://www.cowarrior.com/assets/2.25-full-recipe-book-final-imperial-2.pdf the only difference is the plan provided by BYP as ill placed logos on page 1 and 2. Again, surely you both have the skill set to put your own together for BYP. **BYP Response*** Good morning Renee I have been informed by Ben and Rach about this And they have read your email and appecriate your concerns You have some great feedback for them to take on board to improve the service they provide. Unfortunately you will not be getting a refund! Kind Regards, Administration I tried to contact BYP admin via the number provided - no answer and no call back...very poor terrible service. Happy to take your money...
excellent gym. Great staff,have been to many gyms where if felt I just never fitted in and I ended up never following through with my work outs. But here with the support of byp I have never felt better. I actually enjoy going to the gym thanks guys.
I love this gym. BYP is always pumping and I can always complete my sets without having to wait. People hear are always striving to support each other. Will not go anywhere else.
Everyday I push myself to my limits in such an amazing facility. All the equipment is new and always getting updated! Cant say a bad thing about this place! Big ups to Ben and rach and also Pete for there hard work and dedication..
There are no barriers at BYP 24/7 Jimboomba. No matter what fitness level you are, no matter what age you are, no matter what you want to achieve, BYP 24/7 Jimboomba can make it happen. They are all professionals in their field and are eager to help everyone that walks in their gym. Their commitment to each member is outstanding. It's a gym you can feel at home in. 100%
A good friend said to me you should join this gym. As I Kept delaying it and then one day I decided to go and I have not looked back as I enjoyed every bit with these guys. They make me feel welcome and they encourage me. Its the best gym ever I have been to.
BYP 24/7 is an Australian Gym based in Jimboomba, Queensland. BYP 24/7 is located at 14 Euphemia St, Jimboomba QLD 4280, Australia.
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